Shipping policy

Thank you for visiting and shopping at ShotDeal. Here are the terms and conditions that make up our shipping policy.

When processing your purchase, you will indicate the available shipping charges and taxes on your order page.

After receiving your order confirmation email, all orders are processed within 1 to 2 working days (excluding weekends and public holidays). You will receive a further notification when your order has been dispatched.

The cut-off time for orders is 10 p.m. Canadian time. Orders placed before the cut-off time will be processed the same day.

We are not responsible if the customer makes a mistake in the shipping address.

➣ SHIPPING RATES AND ESTIMATES

We offer free standard domestic shipping on all orders from our suppliers to the following countries Canada, USA, Belgium, Mexico, France. Shipping generally takes between 5 and 10 business days, although import and customs delays to specific destinations may extend shipping times beyond this window. Occasionally, packages are delayed by the shipping company and take longer to arrive. In this case, refund if not delivered within 75 days.

➣ Customs, duties and taxes

Brimballe is not responsible for customs duties and taxes applied to your order. Any charges imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). To ensure the best possible prices, items can be sourced from Canada, USA, Europe, China, Mexico.

➣ Shipping confirmation and order tracking

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Contact us for more information